Privacy Policy for ALO App

Effective Date: [Insert Date]

ALO (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our mobile application.

1. Information We Collect

a. Personal Information

• Phone Number – used for sign-in and identity verification via Firebase Authentication.
• Name (if entered) – used to personalize your profile.

b. Usage Data

• Call duration, type (voice/video), and in-app activity logs are collected for analytics and service improvement.

c. AI Subtitles & Translation

• Voice input during calls is processed for real-time subtitle and language translation. This data is not stored permanently and is used only during live sessions.

2. How We Use Your Information

• To provide seamless voice and video communication
• To enable real-time AI-powered translations and subtitles
• To authenticate users securely via Firebase
• To improve performance and user experience

3. Data Sharing & Storage

• We do not sell your data.
• Your data is stored securely using Firebase Cloud Firestore and Firebase Authentication.
• Voice data used for AI processing is handled temporarily and not retained.

4. Your Rights

• You can access or update your data via your account.
• You can delete your account by contacting support.

5. Security

We use industry-standard encryption, secure Firebase backends, and real-time security monitoring to protect your information.

6. Third-Party Services

ALO uses:

• Firebase (Google) for authentication and storage
• Agora for call functionality
• AI providers (e.g., OpenAI Whisper or others) for real-time subtitle generation

7. Contact Us

For questions or concerns, contact:

📧 Marketing@mtadv.com